WHO WE ARE
Overview
URAHL’s Hospitality Platform seamlessly links together all aspects of hospitality operations and customer experience into a single system. The holistic approach works wonders for guest satisfaction, property efficiency, and revenue. By using technology to deliver services in more convenient, faster, and more transparent ways, our Hospitality Platform helps harness the power to seamlessly unify hospitality operations, make multiple departments act as one to deliver consistent and impeccable service, receive, dispatch, monitor, and analyze service requests with exceptional precision, and realize huge gains in revenue, efficiency, and guest satisfaction in the process
In today’s world, hospitality has become a digital enterprise. Generating revenue opportunities, increasing bookings, and improving operational efficiency has never been more critical objectives for the hospitality industry. Changing market dynamics
have accentuated the need to be nimbler and also to rethink existing customer engagement strategies, while simultaneously reducing operational costs. And this is where URAHL’s Hospitality Platform plays a critical role since success in the increasingly competitive hospitality industry relies on reinventing business models to create compelling customer experiences and responding to changing health requirements and regulations. A customer-centric and data-driven mindset, enabled by a digital technology framework, is critical to developing a competitive edge.
Creating a frictionless guest shopping and booking experience hinges on overcoming the complexity of disparate technology systems. Whether shopping and booking through a hotel’s contact centre, a travel agent or an online booking website, the hospitality industry only moves forward when the right product reaches the right guest at the right price point and timing.
URAHL propels the hospitality industry into the digital era through its intelligent suite of precision distribution and sales products that maximize sales and increase guest engagement while simplifying complexity and boosting operational efficiency.
With a singular focus on empowering guests and employees, URAHL supports mission critical operations including reservations, revenue management, customer loyalty, property operations, point-of-sale and dining management.
We accelerate the digital transformation of our customers by leveraging our techno-functional expertise and incorporating cross-industry best practices. We take cognizance of the unique positioning of our customers and provide digital consulting services that solve specific business problems and help them achieve strategic business goals and organizational objectives. The singular focus on the hospitality industry and our ability to help our customers formulate and execute strategies for the desired
business outcomes set us apart from generic and technical consulting companies. Customers gain a competitive edge in the market through differentiation and cost reduction from our offerings.
At URAHL, we have dared going beyond the traditional hospitality definition. We have integrated multiple verticals such as hospitality management, hospitality careers, hospitality real-estate development, hospitality supply-chain management, hospitality staffing, and manpower management, hospitality career development, event management, Investments & acquisitions, hospitality project finance, travel booking, ground mobility solutions, tours & holiday packages, and much more. Our services are meant to bring down the cost of acquisition and hospitality management.
Promoted by a bunch of expert professionals from several sectors of the economy, the management team at URAHL believes in achieving complete customer satisfaction. Backed by cutting-edge technology, we strive towards making the hospitality industry a thriving economic sector that is beginning to show a steady recovery after the massive jolt presented by the COVID19 pandemic. We understand how important it is for the hospitality industry to have a unified & dedicated platform that is capable of taking on board relevant businesses and individuals to drive them seamlessly forward.
